Thursday, July 9

eCommerce

Deliver 2020
eCommerce, Relationships, Shopping

Deliver 2020

Deliver – 8th, 9th October, Taets Art and Event ParkDELIVER is Europe’s biggest and most attended elite e-logistics event bringing together all important decision makers and the most famous brands of the retail, e-commerce and logistics industry. DELIVER has been created with a focus to unite the e-logistics elite and to provide a platform where global key players can discuss, build relationships and sign the most profitable contracts. Founded in 2015, DELIVER is a fast growing international B2B event that managed in four years to become the European market leader in retail and logistics. DELIVER is a business accelerator for the key players of the industry inheriting four successful editions in Luxembourg, Berlin, London, and Lisbon. DELIVER 2020 will be held in the Netherlands, making it...
eTail Asia 2020
eCommerce, Relationships, Shopping

eTail Asia 2020

Its official- eTail Asia is back for its 8th edition from 17-19 November 2020. Held in the incredible and luxurious Equarius Hotel at Resorts World Sentosa, our Asia Summit will be the biggest show yet. Join over 650+ attendees from Singapore and the surrounding Asia region to bring the future of eCommerce, Digital Marketing and Customer Experience to life.Hosting 100+ of the most poised speakers in the industry, spanning from Retail, Fashion & Beauty, Marketplaces, Food & Beverage and Consumer Goods, the Summit offers an unbeatable immersive experience through our curated learning, exhibition, and interactive formats.You get to create, build, and nurture meaningful relationships with the pioneers of latest solutions, technologies and future-facing strategies across eCommerce, Mark...
5 tips for an optimal customer service policy in your E-Commerce
eCommerce, Shopping, Social Media

5 tips for an optimal customer service policy in your E-Commerce

A good customer service is important for businesses of all types, but we would venture that in E-Commerce is even more important. And why?For many reasons, but the most important -from our point of view- is the enormous competition that exists at the online level. Unless you sell a unique product in the world (a rare thing), your potential customer will only have to do a couple of clicks to buy in another business very similar to yours. And this is where customer service plays a key role in ensuring that your undecided customer prefers to stay on your site.In this article, we’re going to give you 5 tips for your customer service to meet the expectations of the most demanding buyer.What will you find in this article ?OFFERS DIFFERENT CHANNELS OF CONTACTThe time when your only contact channe...
JouwWeb launches its international brand Webador
eCommerce

JouwWeb launches its international brand Webador

JouwWeb, a Dutch service to build websites and online shops, has launched its international brand. It’s called Webador and is aimed at the English and German speaking part of Europe. Ecommerce News spoke with founder Wouter Twisk about the expansion plans. JouwWeb is a popular solution from the Netherlands to easily build (ecommerce) websites. It was founded in 2010 and enables people to start their own website for free. Since 2018 however, it’s also possible to start your own online store based on this solution. 80% increase in registrations since the lockdown And now there’s an international brand: Webador. The launch comes at a perfect time for the Dutch company. Since the lockdown, due to the coronavirus outbreak in the Netherlands, the company saw a 80 percent increase in registrati...
‘Ecommerce in Germany: €103.4 billion in 2020’
eCommerce

‘Ecommerce in Germany: €103.4 billion in 2020’

Ecommerce in Germany is expected to be worth 103.4 billion euros at the end of 2020. This would mean an increase of 10 percent, as the online retail industry was worth 94 billion euros last year. Germany is one of the most mature ecommerce markets in Europe. In this country, 95 percent of the population is expected to be online this year. And consumer adoption of ecommerce has always been high. Last year, 84 percent of the online population bought something online. This year, a share of 85 percent is expected. 10 percent growth this year This is shown in the latest Germany 2020 Ecommerce Country Report by RetailX. This study, which collected data from many other pieces of research, shows that German ecommerce is expected to grow 10 percent this year. If the forecast is true, ecommerce in...
How to Use Instagram Video to Promote Your Ecommerce Store
eCommerce, Shopping, Social Media

How to Use Instagram Video to Promote Your Ecommerce Store

The ecommerce industry is expected to exceed $4 trillion by the end of this year. As a slice of total retail sales, however, it makes up just 14.1%. There’s a lot of market share to be had, but simply setting up a store doesn’t mean you’ll automatically generate sales. You’ll need a plan to acquire customers and generate interest.One platform to drive your sales strategy is Instagram. This visual social network boasts 1+ billion active users, and 72% of them say they’ve decided to purchase products after they discovered them on Instagram. Add to that the average order value is higher than from any other social platform except for Pinterest — this is a marketing channel you don’t want to ignore. What Is Instagram Video Marketing? Instagram video marketing refers to using video content to ge...
When and How to Charge Sales Tax on Shipping
Advertising, eCommerce, Shopping

When and How to Charge Sales Tax on Shipping

As an online seller, chances are good that you charge your customers for shipping or delivery fees at least some of the time.In the US, this can present a challenge because some US states require that retailers charge sales tax on shipping charges, while other states do not.And each state’s regulation on sales tax and shipping charges is not always clear and concise.Let’s dig into how sales tax on shipping works and how you can ensure that your sales tax policies are compliant with state tax laws.Sales Tax and Shipping: Laws and RegulationsForty-five US states and Washington DC all have a sales tax, and each state is allowed to make their own sales tax rules and laws.For this reason, you’ll need to look to the state level to determine if you should charge sales tax to buyers in a particula...
How to Use and Accept Resale Certificates in Your Online Business
Business Marketing, eCommerce, Shopping

How to Use and Accept Resale Certificates in Your Online Business

One of the more common ecommerce business models is to buy products at wholesale or retail and then turn around and resell those items for a profit online.But sales tax can throw a monkey wrench in those works.You will generally be required to pay sales tax on these purchases, even if you just intend to enter them into inventory in your online store.And then you’ll be required to turn around and charge sales tax on those same items when you sell them to your customers.Fortunately, online sellers can bypass paying sales tax when buying inventory by using a resale certificate.What is a Resale Certificate?A resale certificate is a document proving that you are a legitimate retailer or purchaser and are buying products to either resell or use as component parts of products you plan to resell.T...
How ‘Buy Now, Pay Later’ is Transforming Online Shopping
Advertising, eCommerce, Relationships, Shopping

How ‘Buy Now, Pay Later’ is Transforming Online Shopping

If your business is online, a big chunk of your target audience is likely made up of Millennials. Now that they’re (sort of) all grown up, this generation finally has money to spend. But beware: the way they spend is very different from that of their Gen-X predecessors.Millennials are expected to be the main drivers of ecommerce spending growth for the foreseeable future. To capture that growth, it’s vital that retailers understand how to give Millennials the shopping and payment options they want.Let’s take a look at the global market in general — and the Australian market in particular, for reasons that we’ll explain — to see why offering interest-free, buy now pay later (BNPL) installments and other payment solutions are key to making your online offerings relevant to Millennials. In fa...
How Customer Feedback Can Improve Your Ecommerce Business
Business Marketing, eCommerce, Shopping, Social Media

How Customer Feedback Can Improve Your Ecommerce Business

Do you know what the last customer who bought something from your ecommerce store thought about the product they received? What about your last ten customers? Or someone who bought a couple of products three months ago? Customer feedback allows you to get a pulse on how your ecommerce customers feel about your brand and your products. At a time when 43% of U.S. customers report spending more on brands that they are loyal to, listening to your customers can mean thousands upon thousands of dollars in extra revenue. Let’s look at the importance of customer feedback and how you can use it to improve your ecommerce business.Why Is Customer Feedback Important? Nowadays, people have more opportunity than ever before to seek out information and reviews of products and services before they make a ...