Ray HartjenGuest Contributor
The coronavirus pandemic has presented an unprecedented level of anxiety and economic uncertainty around the globe, and it's forced retailers to re-examine their fundamental strategies to be prepared to survive and move forward.
It’s often said ‘there’s never a dull moment in retail,’ and perhaps the saying has never rung more true than now. Ordinarily, in North America, March is about as dull as it gets in retail – after the holidays and Valentine’s Day, before Mother’s Day and ‘Dads & Grads.’
Not this year. The coronavirus (COVID-19) pandemic has produced a truly extraordinary time.
In a Digital Commerce 360 survey of 304 retailers conducted this month, 4...